Group Walks are 60-minute neighbourhood adventures with up to four compatible dogs per walker.

Groups are thoughtfully matched based on each dog's personality, comfort level, walking style, needs, and the overall group dynamic.

We consider factors such as:

• Personality and comfort level

• Walking style and energy

• Location and scheduling

• Existing relationships between dogs

• Behaviour and communication

• Overall group dynamics

Compatibility is continually reassessed, and Low Key determines whether a particular group is appropriate.

Group walks work best when dogs have enough consistency to build relationships with their walkers, walking companions, and the routine.

For dogs walking only once per week, we only offer Private Walks.

Absolutely.

Some dogs benefit from beginning with Private Walks and gradually building toward a compatible group.

When appropriate, we may also use a Private+ approach, which can include one carefully selected staff dog to help support your dog's comfort and confidence.

That's okay. Not every dog benefits from the same walking environment.

We may recommend a Private or Private+ Walk for dogs who benefit from a quieter environment, additional space, a slower introduction to other dogs, or more individualized support.

No.

Off-leash time is never guaranteed and is only offered when we believe it is appropriate for the individual dog, group, environment, and conditions that day.

Dogs are given time to build a relationship with their walker and demonstrate comfort and appropriate recall before being considered for off-leash activities.

As a neighbourhood-based company, we may use local parks, fields, trails, and leash-optional areas when appropriate.

Before allowing dogs off leash, walkers assess the environment, other dogs and people present, gates, hazards, and the comfort of the dogs in their care.

Our team actively supervises interactions and is trained to observe canine body language.

A walker may transport dogs a short distance when it helps safely facilitate their service.

We consider compatibility before transporting dogs together and do not immediately transport new dogs with unfamiliar dogs.

We transport no more than three dogs at a time and may gently secure pups with a seat belt or carabiner when needed.

We walk in a wide range of weather and adapt services based on your dog's comfort and safety.

Routes, pace, outdoor time, or activities may be modified due to heat, cold, storms, air quality, or other environmental conditions.

On wet days, we do our best to return dogs reasonably clean. Leaving a towel near the door is always appreciated.

If conditions make a regular walk unsafe, we'll adjust the service or contact you as needed.

In the case of females in heat, we will offer on-leash Private walks only. This policy is subject to change. Unspayed females not in heat are welcome in our Groups, and will not be paired with unneutered males. Low Key Dog Walks will not be held responsible for any interactions your unspayed females not in heat may have with unknown males while off-leash (if applicable); however, we will endeavour to avoid these interactions to the best of our ability.

We are happy to accommodate unneutered male dogs. We will adjust service as appropriate to ensure the safety of all dogs in our care, and in the public. Excessive humping or other unruly behaviour will likely lead to Private walks and/or leash-only walks.